UCLA Opus Support

Interfolio FAQ 56

• What Should I Avoid Doing in Interfolio?
• What Is a Template in Interfolio and How Does it Work?
• What Are the Differences Between the Interfolio Templates?
• What Happens After I Click the “Submit” Button When Choosing a Template?
• Can Multiple Departments Work on the Same Case in Interfolio?

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Profiles FAQ 1

• What Is a Profile?

Cases FAQ 20

• What Is a Case?
• What Is in the Opus Portion of a Case?
• What Is in the Interfolio Portion of a Case?
• What Are the Different Case Action Flags, and Should I Use Them?
• Can I Start a Case for More Than One Person Simultaneously?

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Actions FAQ 11

• What Is an Action?
• Which Template Should I Use for Each Series/Action?
• What Actions Can I Use to Bring Someone Back into Opus?
• What Action Can I Use to End an Appointment in Opus?
• Which Department Should Start a Case for a Given Action?

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Appointments FAQ 11

• What Is an Appointment?
• Can I Delete Someone from Opus?
• Can I Add Missing Appointees Into Opus?
• Why Is My Faculty Member Missing in Opus?
• Can I Make Changes to an Appointment?

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Policy FAQ 1

• Are 8-Year Limit and Promotion the Same Action?

Opus FAQ 5

• What Do I Need to Know About Email Addresses in Opus?
• Who Can See My Department or School's Data?
• What Data Automatically Updates in Opus?
• Can I Export Data from Opus?
• What Kinds of Notifications Can Opus and Interfolio Send?

UID Requests FAQ 5

• Why Request a UID in Opus?
• Who Can I Request a UID For?
• Can I Request a UID Without a Social Security Number?
• Can I Cancel a UID Request?
• How Do I Tell If a UID Was Created?

Eligibility FAQ 2

• What Do I Need to Do in Order to Ensure the Eligibility Calculations Are Correct?
• How Is Eligibility Calculated and What Can I Do to Fix It?