Interfolio FAQ

Answers for questions related to working with Opus cases in Interfolio

How is “Status” Used in Interfolio?
This setting is used in three ways: to identify cases for particular action types; to mark whether a case is on retention, hold or withdrawn; to identify th...
Thu, 17 May, 2018 at 2:07 PM
What Happens When I Add Comments to a Dossier in Interfolio?
Comments added when working with a case in Interfolio remain with the case, in some scenarios even after the case has been closed. Committee members can...
Thu, 17 May, 2018 at 2:12 PM
Why Do I Sometimes Get an Error About an Email Address When Trying to Go to Interfolio?
This error arises when Opus doesn't know the "official" email address for the appointee associated with a particular case. Opus relies on the ...
Tue, 10 Jul, 2018 at 5:25 PM
Can I Change the Email Address Where I Receive Interfolio Notifications?
Yes, but users should not update this information in Interfolio directly. Instead, they should update it in the systems with which Opus synchronizes to get ...
Tue, 10 Jul, 2018 at 5:25 PM
Why Does a Case Sometimes Fail to Open in Interfolio Directly?
Because logging in can derail the forwarding process. If a user isn’t logged into Interfolio before clicking the “Go to Interfolio” button, the need to ...
Sun, 28 Jan, 2018 at 12:37 AM
Why Does Promotion & Tenure Now Show up on My Interfolio Dashboard?
If you log into Interfolio’s website incorrectly (without using the "Partner Institution" link) with an email address that’s associated with a UCL...
Sun, 28 Jan, 2018 at 12:41 AM