End Appointment Action No Longer Available

With the release of Opus 2.5, the End Appointment action is no longer available. If an appointment needs to be ended, users are advised to contact Opus Help.


Some Browsers Behave Unexpectedly

Internet Explorer

  • Performance/Speed Issues

  • Large data sets (high quantities of academic appointees) can result in impaired speed. If you are working with large data sets, please consider using Chrome as it provides the best performance. If your IT team does not allow the usage of Chrome OR if you are a multi-department school and would like to adjust your permissions to work with a smaller data set, please email us at opushelp@ucla.edu.

  • Export to Excel

  • The Export to Excel button on the Active Cases, Eligibility, and Salary Report pages does not work on Internet Explorer. We are researching a fix for this in a future release.


Firefox (PC or Mac)

  • Performance/Speed Issues

  • Large data sets (high quantities of academic appointees) can result in impaired speed. If you are working with large data sets, please consider using Chrome as it provides the best performance. If your IT team does not allow the usage of Chrome OR if you are a multi-department school and would like to adjust your permissions to work with a smaller data set, please email us at opushelp@ucla.edu.

  • Script Error

  • When loading large data sets, Firefox may produce a script error as it works to process the data load. If this occurs, hit Continue. If your IT team does not allow the usage of Chrome OR if you are a multi-department school and would like to adjust your permissions to work with a smaller data set, please email us at opushelp@ucla.edu.


Safari

  • Private Mode Won't Load Data

  • Opus will not load data if Safari is set to Private Mode. If you don't see data loading, ensure your browser is not set to this mode.


Blocking Popup Windows Disables Certain Functionalities

Popup blockers may prevent users from accessing certain Opus features. For example, when clicking the “Go to Interfolio” button on the Case Summary page, if the user’s browser is blocking popup windows, it’s possible that the browser will not open the Interfolio site in a new window. To address this issue, users should either disable the popup blocker feature when using Opus, or add Opus to the list of "allowed" sites in their popup blocker settings. Instructions for individual browsers are beyond the scope of this article, but searching for "popup blocker settings <browser name>" in a web search engine should lead to instructions.


MIMG Appointments Show as Duplicates in Start a Case Modals

When starting a case, the user often has the opportunity to select an existing appointment, and then apply the action in the new case to it. When starting a case for someone in the department of Microbiology, Immunology, and Molecular Genetics, the appointee may seem to have multiple, duplicate appointments, as shown in the following screenshot. This issue will be addressed in a future release, where cross-department MIMG appointments will be displayed as single appointments in Opus.


The Start a Case modal window for an academic appointee in the MIMG department. Click this image to view a larger version.


APU Code Fails to Show in Menus

Opus has a few issues related to Academic Program Units (APUs). Firstly, in modal windows for cases and profiles, the APU dropdown menus are not showing the numeric prefix of the APU — they only show the description. This can cause confusion because many APUs have similar names. Secondly, on the Profiles page (as opposed to the modal windows accessed from this page), APUs are not currently visible at all. APU-related issues will be addressed in a future Opus release.


Delete a Case Table Seems to Delete Multiple Cases

When deleting a particular case for a particular appointee from the Active Cases data tabe, all cases for the appointee seem to disappear. To resolve this the user reloads the page, which causes the other cases to again appear in the table, with only the deleted case being removed. This is a known issue that the Opus Development Team is working to resolve.


Outcomes Column on Completed Cases Won't Filter on Some Types

The table on the Completed Cases page has a dropdown menu column filter in the Outcomes column, but it doesn't include every possible item in that column. Consequently, the results of this filter are unpredictable. The Opus Development Team is aware of this issue, and is working to resolve it.


Certain Title Codes Are Missing in Opus

Certain title codes don't show up in the dropdown menus of the Start a Case modal windows. Opus is working to resolve this issue. In the meantime, users who need to start cases using one of these title codes, or who spot an academic appointee with an incorrect title code, should get in touch with Opus Support — see the article linked near the bottom of this page for more information. Here is a list of the affected title codes:

  • 850    ACADEMIC COORD I-AY NEX
  • 851    ACADEMIC COORD I-FY NEX
  • 852    ACADEMIC COORD II-AY NEX
  • 853    ACADEMIC COORD II-FY NEX
  • 854    ACADEMIC COORD III-AY NEX
  • 855    ACADEMIC COORD III-FY NEX
  • 878    ACT ACADEMIC COORD NEX
  • 961    ACADEMIC ADMINISTRATOR I NEX
  • 962    ACADEMIC ADMINISTRATOR II NEX
  • 963    ACADEMIC ADMINISTRATOR III NEX
  • 964    ACADEMIC ADMINISTRATOR IV NEX
  • 965    ACADEMIC ADMINISTRATOR V NEX
  • 966    ACADEMIC ADMINISTRATOR VI NEX
  • 967    ACADEMIC ADMINISTRATOR VII NEX
  • 1997    RES-FY-B/E/E NEX
  • 1998    ASSOC RES-FY-B/E/E NEX
  • 1999    ASST RES-FY-B/E/E NEX
  • 3170    RES-FY NEX
  • 3173    RES-AY NEX
  • 3175    RES-AY-1/9 NEX
  • 3176    RES-SFT NEX
  • 3178    VIS RES NEX
  • 3180    ASSOC RES-FY NEX
  • 3183    ASSOC RES-AY NEX
  • 3185    ASSOC RES-AY-1/9 NEX
  • 3186    ASSOC RES-SFT NEX
  • 3188    VIS ASSOC RES NEX
  • 3190    ASST RES-FY NEX
  • 3193    ASST RES-AY NEX
  • 3195    ASST RES-AY-1/9 NEX
  • 3196    ASST RES-SFT NEX
  • 3198    VIS ASST RES NEX
  • 3301    SPECIALIST NEX
  • 3311    ASSOC SPECIALIST NEX
  • 3321    ASST SPECIALIST NEX
  • 3490    PROJ SCIENTIST-FY NEX
  • 3491    PROJ SCIENTIST-FY-B/E/E NEX
  • 3492    ASSOC PROJ SCIENTIST-FY NEX
  • 3493    ASSOC PROJ SCNTST-FY-B/E/E NEX
  • 3494    ASST PROJ SCIENTIST-FY NEX
  • 3495    ASST PROJ SCNTST-FY-B/E/E NEX
  • 3496    VIS PROJ SCIENTIST NEX
  • 3497    VIS ASSOC PROJ SCIENTIST NEX
  • 3498    VIS ASST PROJ SCIENTIST NEX
  • 3812    RECALL NON-FACULTY ACAD NEX


See Also

How to Contact Opus for Help